Jumpology Trampoline Arena
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FAQ's

Must I sign a waiver to enter Jumpology?

Yes, all jumpers AND observers MUST sign a waiver. For maximum convenience, we have developed a state-of-the-art online waiver system that allows you to sign online from anywhere in the world and without printing.  You can sign the “eWaiver” at our TouchPad Waiver Station when you arrive at the facility; or you can sign now from any computer. Anyone under 18 must have a waiver signed by a parent or Legal Guardian. Grandparents, siblings, nannies, aunts/uncles, and other family members without court issued guardianship are not considered legal guardians. If you are bringing children or teens who are not your kids — for birthdays or play dates – please remember to get waivers signed by their parents before you come. Permission by phone or email is not sufficient. Once you have a signed waiver on file, it is valid for subsequent visits at Jumpology for one full year.  Click Here to sign your waiver.

Do you have a Printable Waiver?

We often have parents and teachers ask for a printable waiver to use for field trips and large parties, so yes, we do now have a printable waiver available for temporary use only. This waiver is only good at the time of use and will not be stored on file. Only digital waivers signed online or in-house at the kiosk will be kept on file for future visits. Please Click Here for the printable version of our temporary waiver.

Okay, so there are trampolines…but what can we do at Jumpology?

You can bounce in our open jump field (over 35 connected trampolines), play intense trampoline dodgeball, jump into the foam pit, perfect your moves on our bounceboards, get a grueling trampoline workout, shoot some hoops in our trampoline basketball area, and so much more!

How much does it cost?

1.0 hour of Jump Time at Jumpology is $12. We also sell a 2.0 hour Flight Pass for $20 (Monday-Thursday only). (Ages 6 and Under are $8--1hour;  and $15--2 hours Monday-Friday during KidJump). You can save money by 1) becoming a fan of Jumpology on Facebook (and “Checking In” on your smart phone when you get to Jumpology); and 2) putting a group together. Group Math Discount: 10-19 jumpers = $1 discount per jumper,  20-29 jumpers = $2 discount  per jumper, 30-49 jumpers = $3 discount per jumper. ALL reservations must be paid in advance. We will not make any reservation without payment in full.  You must be 13 years or older to be dropped off without an adult.

Is Jumpology dangerous?

Jumpology employs the latest technology and safety engineering in an effort to make your jumping experience as safe as possible. Like any vigorous sporting activity, injuries can and do occur. However, injuries are rare and usually quite minor.  A recent study of trampoline parks across the US found an injury incident rate of 0.02%, with the most common injuries being trampoline burns and bruises. Trampoline Parks have a better safety rate than any competitive sport; even safer than bowling! Follow our safety rules and the chances of injury are even less.

Do I need to buy Advance Tickets to jump at Jumpology?

Walk-ins are always welcome and typically we are able to accommodate you. However, on Friday, Saturday, and Holidays we DO SELL OUT. You can pre-purchase your flight time and secure your time spot by purchasing tickets online. Follow the "Tickets" button on the top right hand corner of this page to purchase tickets online. On-line tickets are non-refundable and non-transferrable.

When is Jumpology open?

Jumpology is open Monday through Thursday from 9:00am to 9:00pm; on Friday and Saturday from 9:00am to 11:00pm (9:00pm-11:00pm for ages 15+ only); and closed on Sunday (except for Private Parties & Events).

Are there any age limits or restrictions?

Jumpology is available and fun for ALL ages! We have special KidJump pricing for Kids 6 and under Monday-Friday from 9:00am - 11:00am (Jump time ending at 12:00 pm). During KidJump, one accompanying adult can jump free with the kiddos. On Fridays and Saturdays, there is a 15 year old minimum age requirement for Club Jumpology "JumpJam" after 9:00pm. There is never an upper age limit!  You must be 13 years or older to be dropped off without an adult.

Can I come and just watch my kids?

Yes, you may go back into the Trampoline Arena as an observer without purchasing a Flight Pass for yourself. You must, however, be associated with someone who has a pass purchased. Everyone on the jump floor must also have a waiver on file with Jumpology.

As always, you must be 13 years or older to be dropped off without an adult.

What should I wear?

Something comfortable! You will be having a blast and getting a great workout so exercise gear is fine. Barefoot or socks only in our Trampoline Arena. We sell special Jumpology Flight Socks at the door with “grippy” bottoms that help you get the most out of your jumping experience. Price is $4/pair.  Shirts must be worn at all times.

Does Jumpology do Birthday Parties?

Yes! The best in the Virginia! Parties include 1 hour of Flight Time for 10 Jumpers plus the Birthday Boy/Girl, 45 minutes in the Party Room; and a Flight Shirt and Flight Socks for the Birthday Jumper. The price is $200 on weekdays ($15 for each additional jumper); $250 on weekends and holidays ($15 for each additional jumper). We provide set up, simple utensils and paper goods, and a dedicated party assistant.  A Birthday invitation can be filled out and printed from our web site under the parties tab.  Jumpers are not allowed to go back onto the trampolines once their 1 hour jump has ended.

Can I rent Jumpology exclusively for a private party?

Yes, But we are very picky about the timing of exclusive events. The cost to rent the entire Jumpology Trampoline Arena exclusively for one (1) hour is $699.  This price includes use of the party room during your 1 hour jump as well 45 minutes after your 1 hour jump. The price for 2 hours is $1000.00. This price includes use of our party room for the 2 hours.  Maximum capacity is 100 Jumpers. We also have discounted rates for daytime field trips for schools, church groups and educational organizations. Please call us at 804.625.4296 to discuss private party times.

What other group events do you offer?

We offer one of the most unique fundraisers on the planet; we also offer one of the most memorable slumber parties ever conceived.  For companies and organizations, Jumpology is an active, creative and fun way to build team unity. Where else can you legally bean your boss in trampoline dodgeball….?

How do we get there?

Please view the map on our Contact page or Click Here to View the Map.

What is your Cancellation Policy?

NO refunds or rescheduling pre-purchased flight tickets

Deposits for Parties and Large Group Events will be given a full refund on cancellations made more than a week in advance. A deposit becomes non-refundable within 7 days of the event. No refunds for persons missing from your reservation. ALL group and ticket sales are final.

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    Jumpology
    Trampoline
    Arena


    10087 Brook Road
    Glen Allen, VA 23059
    804.625.4290
    info@jumpology.us


    Contact Form

    Jumpology Map